51±¾É«

Applications

Is there an application process? How do I apply for the certificate?

There is no application process. You register for a workshop/course as you’d like to take it. We track your progress and grant the certificate when you’ve met the requirements.

What documents are required to apply?

There are no documents required.

Registration

I forgot my password. What do I do?

1. Go to .
2. Click "Login/Student Login."
3. Under "I have an account already," click "Forgot Password."
4. Enter the email address that you used when registering for the course or workshop.
5. An email will be sent to that address. Follow the link in the email to create a new password. The link is only valid for 24 hours so please be sure to change your password right away.
6. Once your password has been reset, you will be able to log in to the Continuing Education student portal.

I can’t access my account. What do I do?

We transitioned to a new online registration platform and student portal in December 2020 so you may not yet have an account in our new platform. First, try to request a new password using the steps above. If you do not have an account in our new system, you will get a message indicating that there is no account associated with that email address. To create a new account:

1. Go to .
2. Click "Login/Student Login."
3. Complete the required information under "I am a new user."
4. You will receive an email containing a link to create a password. The link is only valid for 24 hours so please be sure to change your password right away.
5. Once your password has been reset, you will be able to log in to the Continuing Education student portal to register for upcoming workshops and courses.

Payment

Can I pay by debit card?

Unfortunately, no. At this time we can only accept MasterCard, Visa, AMEX and Visa Debit.

How can I apply a credit available on my account to my registration?

Credits available on your account will never expire but must be applied to registration fees by our office at time of registration. When you are ready to register using your credit, email our office directly at fswprofessionaldevelopment@wlu.ca with your course selection(s). We will add the course(s) to your schedule and apply your credit to the fee. Any balance owing will be invoiced to your account for you to login and pay online. 

Is there a discount for seniors or students?

We do not offer a senior’s/student discount on our Professional Development program.

Is there a discount if I register several people from my agency for this workshop?

No. However, if you have a number of staff that you would like to attend the same workshop, you may want to consider customized training, which can be more cost effective. Contact Lynne Jordan at ljordan@wlu.ca for more information.

Do you offer any discounts?

Yes! We offer a 10% discount when you register for four or more workshops at once*. Once you've added four or more workshops to your cart, click Apply a Discount under each workshop and select FSWPD 10% Discount from the drop-down menu. If you experience any issues with the discount, please contact the Professional Development office at fswprofessionaldevelopment@wlu.ca before registering as the discount cannot be applied retroactively.

We also offer a 50% discount on additional CBT Level II courses. Once you've completed the CBT certificate (both Level I and Level II) you are eligible to take other CBT Level II courses at a 50% discount. Contact the Professional Development office at fswprofessionaldevelopment@wlu.ca to request the discount code.

* The CBT program is exempt from the 10% discount. This includes the CBT Certificate, CBT Lunch and Learns, the Masterclass in CBT Supervision and the Supervision and Consultation Groups. The CBT Boot Camps are eligible for the discount.

Am I eligible for a T2202 tax form?

According to Canada Revenue Agency (CRA) guidelines, only our 12-week online CBT courses are eligible for T2202 tax forms. See the T2202 Tax Receipts page for further information and the required course criteria. 51±¾É« University issues T2202 tax receipts by mail to eligible CE Students each February. If you believe you are eligible and do not receive your T2202 tax form by the middle of March, email our office at fswprofessionaldevelopment@wlu.ca for verification and assistance. 

Are the certificates eligible for OSAP?

Unfortunately, no. This is a non-credit professional development program and is not eligible for OSAP funding.

Do Professional Development workshops/courses appear on a 51±¾É« transcript?

No. All workshops and courses offered by Professional Development are non-credit, meaning that they do not appear on a 51±¾É« transcript.

Certificates

I’m registered for CBT Level I. I want to register for a Level II course that starts before my Level I course ends. Is that ok?

You can register for your Level II course before completing your Level I course, but the dates cannot overlap. Your Level I course must have ended, and you must have successfully met the requirements, before the start date of your Level II course.

Can one workshop be used towards two certificates?

No. Some workshops are cross-listed between more than one certificate, but you can only use that workshop towards the requirements for one certificate.

Online and Remote Courses and Workshops

Can you tell me the specific dates and times for the online course I’m registered for?

Our online courses and workshops are fully asynchronous, meaning you never have to be online at any particular time. You do need to log on each scheduled week to read the course material, complete a short quiz and participate in the discussion questions but when you do that is up to you.

What is the difference between the online and the remote workshops and courses?

Remote courses and workshops are much like attending in-person, except instead of being in a classroom on campus, the training is live streamed through Zoom. The training is interactive and held in real time (9 a.m. to 4 p.m. ET).

Our online courses and workshops are completely asynchronous; you never need to be online at any particular time. You do need to log on each scheduled week to read the course material, complete a quiz and participate in the mandatory discussion questions, but when you do that is up to you. Your instructor will participate in the discussions and will be available by email to answer additional questions.

How do I access my online course?

Log in to your continuing education student portal at . From the menu on the left-hand side of your homepage, select "Access MyLearningSpace." Your online course will be available at 12:01 a.m. on the start date.